Frequently Asked Questions
What is Counselling?
Counselling provides a safe, confidential space to talk about concerns or challenges in your life. A counsellor listens without judgement and offers support as you explore and work through your thoughts and emotions. For additional forms of support check out our Resources page.
How Many Session will I Need?
The number of sessions varies for each person. Some find a few sessions helpful, while others prefer longer-term support. You and your counsellor can decide what feels best for you.
Is Counselling Confidential?
Counselling is confidential. What you share during sessions is treated with privacy, care and respect. Your personal information and counselling records are securely stored and is not shared without your consent.
However, confidentiality has some legal and ethical limits. Information may need to be disclosed if there is a serious risk of harm to yourself or another person, concerns about abuse or neglect of a child or vulnerable person, or when disclosure is required by law.
These limits will be explained before counselling begins. Wherever possible, we will discuss any necessary disclosure before information is shared.
What Happens in a Counselling Session?
Sessions are collaborative and guided by what feels most important to you. Your counsellor will listen carefully and ask reflective questions to help better understand your experiences. Counselling proceeds at a pace that supports safety, respect, and your personal goals. To help you better understand whether counselling is right for you, we offer a free meet and greet session with your counsellor.
